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I usaully dont have any complaints about angelus stuff, but when I accidentaly ordered 2 of their laces they said that they have s policy where they cant refund or exchange,"because they are custom made"
Hello Gage, Yes you are correct as written before being purchased. We state that all leather laces cannot be returned or exchanged. As Stated: Note: Each pair is custom made to order, therefore no returns/exchanges will be accepted for Luxury Leather Laces. We highly recommend that you find the exact measurements required for your application before ordering. https://angelusdirect.com/collections/luxury-leather-laces