Hello Miguel,Unfortunately we have been notified that some countries have suspended mail service due to the current pandemic, so this means a lot of packages are being held or sent back here.This means you may not receive your order, we are not able to tell you where it might be at this time.We can only see as far as you can with the tracking link. What we can do is issue you a refund for the whole order. We sorry for the inconvenience. Please email us at info@angelusdirect.com if you wish for us to refund you your money back.